Refund Policy

Return Policy

Due to the nature of my items, I do not accept returns. However, once your order arrives and if you feel a different color or style would suit you better, I am happy to honor an exchange as long as the original piece is postmarked back to me within 72 hours of receipt. Buyer is responsible for postage.

Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to www.andoramillinery.com and Andora Millinery and governs the collection and use of data. For this Privacy Policy, unless otherwise noted, all references to Andora Millinery include www.andoramillinery.com. Andora Millinery website is a ready-to-wear and custom derby hats site. By using the Andora Millinery website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, Andora Millinery may collect personally identifiable information, such as your “First and Last Name”, “Mailing Address”, “E-mail Address”, and “Phone Number.”

If you purchase Andora Millinery’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We may also gather additional personal or non-personal information in the future.

Use of your Personal Information

Andora Millinery collects and uses your personal information to operate its website(s) and deliver the services you have requested.

Andora Millinery may also use your personally identifiable information to inform you of other products or services available from Andora Millinery and its affiliates.

Sharing Information with Third Parties

Andora Millinery does not sell, rent, or lease its customer lists to third parties.

Andora Millinery may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Andora Millinery, and they are required to maintain the confidentiality of your information.

Andora Millinery may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on The Hat Hive or the site; (b) protect and defend the rights or property of Andora Millinery; and/or (c) act under exigent circumstances to protect the personal safety of users of Andora Millinery, or the public.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Andora Millinery. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding use of the Andora Millinery website.

Security of your Personal Information

Andora Millinery secures your personal information from unauthorized access, use, or disclosure. Andora Millinery uses the following methods for this purpose: “SSL Protocol”

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any information and data exchanged between you and us through this Site cannot be guaranteed.

Children Under Thirteen

Andora Millinery does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time, Andora Millinery may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Andora Millinery or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from Andora Millinery, you may opt out of such communications by unsubscribing from email.

Changes to this Statement

Andora Millinery reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

Andora Millinery welcomes your questions or comments regarding this Statement of Privacy. If you believe that Andora Millinery has not adhered to this Statement, please contact Andora Millinery at: admin@andoramillinery.com